Contact and support
Billing help, account questions, and launch support.
Use this page if you need help before purchase, need billing support, or want to clarify how plans and scan capacity work.
These pages explain billing, subscriptions, privacy, and support before checkout.
Support email
Email tao.jiang.dev@gmail.com for account, billing, refund, or product questions.
Include the email on the account and a short summary of the issue so we can respond faster.
Common reasons to contact us
- Pre-purchase plan selection and scan capacity questions.
- Billing portal, invoice, or payment method issues.
- Unexpected subscription charges or refund requests.
- Account access, project setup, or scan configuration help.